Privacy Policy

Last updated: May 22, 2026

LaunchLook ("we," "us") provides manual pre-launch checkup services for web applications. This policy describes what we collect and how we use it.

What we collect

• Purchase info: name, email, and payment details (processed by Stripe — we do not store card numbers).
• Intake form (Tally): your app URL, description, builder/platform (Lovable, Bolt, v0, Cursor, or similar), tier purchased, and optional temporary test account credentials for Ship Package ($29) audits.
• Audit artifacts: screenshots and notes from reviewing your publicly reachable app. Your delivered report may include these screenshots.

What not to submit

Please use the intake form only (not email) for credentials. Do not send:

• Your personal password or production admin credentials
• API keys, Stripe keys, Supabase service keys, or database connection strings
• Private customer data, health information, children's data, or financial records unless you have permission and understand the risks

For Ship Package ($29) cross-user checks, create temporary test accounts only. Delete or rotate those credentials after we deliver your report.

How we use your information

We use your information only to deliver your checkup report, send transactional email, handle refunds, and improve our service. We do not sell your data.

Test account credentials

If you provide test logins for a Ship Package ($29) audit, we use them only during the audit. We will not make purchases, change production data, delete records, invite users, send messages, or perform destructive actions unless you explicitly agree in writing beforehand. Credentials are deleted within 24 hours of report delivery.

Retention

Audit artifacts (screenshots and review notes) are kept for 30 days, then deleted.

Customer record means: your name, email, order date, tier purchased, app URL, delivery status, and support/refund history. We may keep this longer in our internal workspace (Notion) for support, tax, refund handling, and referral tracking.

Third-party services

• Stripe — payment processing
• Tally — post-purchase intake forms
• Notion — report delivery and internal operations
• Resend — transactional email (welcome, delivery, follow-up)

Your rights

Email hello@launchlook.app to request access, correction, or deletion of your data.

Starter policy for an early-stage service. Have a lawyer review before scaling.